New Feature Release (Rescheduled)

Scheduled Maintenance Report for Smarter Launch

Postmortem

We will be rescheduling the feature release for tomorrow evening. In final testing during deployment we ran across an issue with accepting signatures on proposals under certain company accounts. We've determined a fix to the issue, but will require a final run through tests which will extend past our allowable maintenance window.

Posted Dec 05, 2025 - 00:37 MST

Completed

Posted Dec 05, 2025 - 00:32 MST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.

Posted Dec 05, 2025 - 00:27 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 04, 2025 - 21:00 MST

Scheduled

# What's New in Smarter Launch - December 2025

We're excited to share our latest updates that make managing your pest control business easier and more efficient!

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## 🌟 Major New Features

### California WDO Enhancements

**Notice of Completion Improvements**
- **Cost Tracking**: Automatically track costs for accepted, secondary, and declined findings in your Notice of Completion reports
- **Custom Options**: Edit and customize form options directly within your WDO forms
- **Rich Text Support**: Add formatted text and descriptions to your findings and recommendations
- **Multiple Locations**: Filter WDO reports by location for better organization
- **Combine Pricing**: Easily combine multiple pricing groups when creating WDO proposals
- **Version Updates**: Get notified when new form versions are available with easy update options

### PestPac Integration Upgrades

**Smarter Customer Management**
- **Better Matching**: Improved customer and location matching prevents duplicate records
- **Contact Imports**: Automatically import contacts when adding new service locations
- **Custom Notes**: Choose whether to add "Customer created from Smarter Launch" notes in PestPac
- **Address Handling**: Better support for secondary addresses (address2) when importing

### Post-Acceptance Experience

**Video Upload Support**
- Upload videos directly to post-acceptance dialogs
- Share important information with your customers through multimedia

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## 💡 Improvements You'll Notice

### Reports & Dashboard

**Better Date & Time Handling**
- All reports now respect your timezone settings
- More accurate expiration date calculations
- Improved date range filters
- CSV exports now include archived proposal statuses

**Visual Enhancements**
- Cleaner report layouts with improved formatting
- Updated dashboard charts for better readability
- Better error messages when pages fail to load

### Proposal Management

**Enhanced Workflows**
- General adjustments are now distributed proportionally across line items
- Automated events trigger when you duplicate proposals
- Attached documents update automatically when changed
- Fixed issues with long descriptions and photos being cut off in PDFs

### Forms & Documents

**Fillable PDF Improvements**
- Checkboxes now save properly in fillable PDF forms
- Empty fields are handled correctly
- Form values don't carry over after deletion

**Better PDF Generation**
- All pages now display correctly (previously some PDFs only showed the first page)
- Inspection dates appear correctly on findings PDFs
- Photo spacing optimized when displaying 2 images
- Drawings and inspection photos no longer get cut off

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## 🐛 Bug Fixes

### Proposals
- Fixed pagination issues when browsing large proposal lists
- Fixed end date/time filters showing incorrect results
- Resolved errors when saving certain proposals

### Findings
- Clicking on findings no longer triggers unwanted drag actions
- You can now add new sections and categories to proposal templates without errors

### Reports
- Reports without expiration dates are now properly filtered out
- Fixed calculation errors for "days until expiration"
- Corrected timezone-related date issues

## 🎨 User Interface Updates

### Easier Navigation
- Improved proposal list page layout
- Better customer name display in dropdown fields
- Clearer form option editing with modal dialogs

### Visual Polish
- Added loading animations for better feedback
- Updated icons and visual indicators
- Improved spacing and formatting throughout

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## 🔧 Performance & Reliability

- **Faster Automation Searches**: Reduced API calls when searching proposals in automations
- **Better Caching**: Improved page load times across the platform
- **More Reliable Imports**: Enhanced error handling for customer and location imports

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## 📱 What You Need to Know

### For California WDO Users
If you use California WDO forms, you may see notifications about updated form versions. You can choose to update to the latest version or continue using your current customized forms.

### For PestPac Users
New settings are available to control customer creation notes. Check your PestPac integration settings to customize this behavior.

### For All Users
Your timezone preferences are now applied consistently across all reports and dashboards. If you haven't set your timezone yet, we've applied a default based on your company settings.

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## 🎯 Quick Tips

1. **Check Your Timezone**: Go to your user settings to verify your timezone is correct for accurate reporting
2. **Explore WDO Updates**: If you use California WDO, review the new cost tracking and filtering features
3. **Update Form Versions**: When you see the update notification, click to learn more about new form features
4. **Clear Your Cache**: If you don't see new features, try clearing your browser cache or doing a hard refresh (Ctrl+F5 or Cmd+Shift+R)

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## 📞 Need Help?

If you have questions about any of these new features or need assistance:
- Contact our support team
- Check out our updated help documentation
- Reach out to your account manager

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**Thank you for using Smarter Launch!** We're continuously working to improve your experience and help you grow your business.

*Release Date: October 2025*

Posted Dec 03, 2025 - 20:41 MST

This scheduled maintenance affected: Web Client (Web Client) and API (API).